Thursday, October 30, 2014

Save Face When You’re Angry with a “Discomfort Caveat”

Steve Kaplan Marketing:

Save Face When You're Angry with a "Discomfort Caveat"


Anger has a way of getting the best of us. Most of the time, it’s better to walk away and take a few minutes to cool off, but you may not always have the time or space to do so. A "discomfort caveat" can inform the other party that you’re not thinking as clearly as you’d like to and help keep the conversation under control.


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