Thursday, June 30, 2016

Groupon returns to TV as it aims to reignite international appeal and prove its ‘evolution’

Steve Kaplan Marketing:

The ‘Sensational Summer’ campaign, which will run from 11 to 29 July, aims to assist customers to “make their summer sensational” with fitness, activity, spa and holiday offers. The ad focuses on how one woman can benefit from all Groupon has to offer, including leisure, events, goods and restaurants.

It will be supported by social media-specific videos focusing on ways customers can enjoy their summer. These will feature offers on trips to locations such as a spa, waterpark or gym.

The global e-commerce marketplace, which aims to connect millions of subscribers with local merchants by offering activities, travel, goods and services, has been in decline over recent years.

Gross billings for Groupon clocked in at $1.47 billion during its first quarter – a rate 5% lower than the previous year. And its international business has struggled as unfavourable foreign currency fluctuations halt its progress in markets such as Europe.

Back in 2011, Groupon rejected a $6bn bid from Google’s to buy it out and has since remained relatively quiet in terms of above the line activity. However, Groupon’s CMO Seamus Moore hopes the new campaign can show the progress the brand has made.

He told Marketing Week: “Our brand has involved from 2011 to where we are now. Back in 2011 we were more of a daily email, whereas we are now more of a discovery type brand, where we can bring customers in and show them an experience and become a daily habit of discovery.”

Moore said the brand has made a conscious decision to invest more in marketing outside its core US market. And he believes launching now provides “an excellent opportunity with the European championships and Olympics coming up, to really celebrate the Groupon difference to a mass international audience.”

Over recent years, Groupon has rebranded its website in a bid to become more of a discovery platform. And Moore said that there was a need for the brand’s marketing to replicate the spend and innovation it has put behind product development.

“It was time for us [to innovate]. We have done an awful lot of product development in the last two years. Now is the time to go back out and celebrate what the brand is all about,” he added.

“The brand has evolved a huge amount over the last five to six years. We’re really trying to push our customer education to show them that Groupon is moving and expanding and to also show them our value proposition.”

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