Saturday, October 18, 2014

Remind Yourself “It Must Not Be Easy” When Dealing With Difficult People

Steve Kaplan Marketing:

Remind Yourself “It Must Not Be Easy” When Dealing With Difficult People


We all have to deal with difficult people we can’t avoid. Seeing things from their perspective helps create empathy and understand their perspective. Use the phrase "It must not be easy" to help you see their side before you react.


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