Wednesday, January 28, 2015

Define an Emotional Intention to Make Difficult Conversations Easier

Steve Kaplan Marketing:

Define an Emotional Intention to Make Difficult Conversations Easier


Confronting someone about a problem or concern is hard from the start. If you come at it from a standpoint of venting your own emotions, though, it will just get harder. Before you have the talk, define the emotional goal you want the conversation to end with.


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