Thursday, May 19, 2016

Stop Using the “Sandwich Method” to Give Feedback

Steve Kaplan Marketing:

The “sandwich” method of feedback, where you squish criticism between compliments to smooth it over, is played out and everyone knows it. Most of us cringe when we hear someone suggest it, and even when it works, it’s obvious. Adam Grant, author and professor, says it’s time to just give it up, and we agree.

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